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Knifemaker Marketing - Topic For April 2012

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Steve Culver
Posts: 827
Prominent Member Master Bladesmith/ABS Instructor
Topic starter
 

The Topic for April, 2012 is Knifemaker Marketing. How to get you and your work noticed and recognized by potential customers?

Possible discussion points could be; advertizing, knife shows, web sites, knife photos, business cards and brochures, magazine articles, etc.

 
Posted : 01/04/2012 9:54 am
Admin_DJC305
Posts: 1999
Member
 

One place to start is to take full advantage of the resources already available to all ABS members as part of your membership on the ABS Website and ABS Forum.

Currently all Master Smiths and Journeyman Smiths are listed on the ABS Website under “Bladesmiths” and when you click on their names in the alphabetical listing their profile page is displayed with the contact information that they have supplied and we have on file. This is one reason that it is important for you to login to the ABS Website and keep your contact information updated. The Apprentice Smiths will soon be displayed in this area as well and Sally and I are now working on this project to enhance the ABS Website and better serve our members.

Joining the ABS Forum not only provides educational opportunities to learn more about bladesmithing but also provides an area to display your work for anyone in the 100 plus countries that access our Forum each month. You can create a photo album in the "Member's Work" area of the Forum Gallery of up to ten (10) photos of your work, fully describe each knife, and provide your contact information. If you follow the steps that I have outlined below, the internet search engines will be able to discover your name and the photo from the ABS Forum Gallery. Google and other search engines visit our very active website several times daily and index the information displayed.

ABS Forum Photo Gallery Tips and Internet Search Engine Optimization

After uploading photos of your knives to your album in the "Member's Work Gallery" there are several additional steps to take if you will want to make your work and your name discoverable to the internet search engines. Google, Yahoo, Alexa and the other internet search engines will index on the caption or title line of the photos in our ABS Gallery so it is important to have your name in the caption of your photos in the Member's Work Gallery. There is also an opportunity for you to write a detailed description of your knife and the materials used in the space below the caption. Another idea is for you to include a link to your website and/or email address after a quote such as: “For more information please contact..."

The example in the screen capture below shows some tips to get your photos in the search engine page rankings and maximize exposure to your work on the internet:

How to Post Videos on the ABS Forum

Under the ABS Educational Programs category I have created a new sub-forum for “Educational Videos”. While ABS members can post YouTube and Vimeo videos in other areas of the ABS Forum, this is a place to feature and post "How To" videos that show bladesmithing techniques or demonstrate the building or use of tools and jigs for knife making.

After a video has been filmed and uploaded to the ABS member’s YouTube or Vimeo channel, it can be can be embedded in a post on the ABS Forum as follows:

1. In a new Topic or reply post describe and tell us about your YouTube video.

2. Obtain the code for the video in YouTube by clicking the “Share” button.

3. Copy the “long” code.

4. Go back to your topic or post on the ABS Forum and click on the “Insert Media” button on the tool bar as shown below.

5. Done! Your video from YouTube will now display and play within your post on the ABS Forum.

In conclusion, these are all examples of ways that you can use the resources already available to ABS members on the ABS Website and ABS Forum and Gallery to get your name and your work noticed.

Dan Cassidy
Journeyman Smith
Send an email to Dan

 
Posted : 01/04/2012 12:32 pm
Jonathan Stanley
Posts: 117
Member
 

Yay!

I am so glad that this topic was brought up, mainly because (being only thirteen) I am short on funds and even though my knives aren't that good.

So far I have done the best with what I've had (which is this)

1. I printed "Jonathan Stanley handmade custom knives 501-767-3990" on card stock for business cards.

2. I set my knives in a 1' by 2' shadow box and put them in a local country store.

3. Became good friends with 2 great knife makers that live nearby (Mr. Donny Diggs and Mr. Glen Averitte both stock removers)

Other then that I have just kept making knives so I am looking forward to seeing how this topic turns out and hope to learn allot. <img src=' http://www.americanbladesmith.com/ipboard/public/style_emoticons//smile.gi f' class='bbc_emoticon' alt=':)' />

Jonathan Stanley

Apprentice Smith

 
Posted : 01/04/2012 7:05 pm
BrionTomberlin
Posts: 1675
Member
 

I am also interested to see what comes up. I can think of a few things off the top of my head.

Get a website. You would be amazed at how many people will go to a website before even contacting the maker. Plus this give potential customers ideas of your work and pricing. You can also list available knives. A number of companies offer low cost website hosting along with step by step tutorials on setting up your site and getting it noticed. I am sure this will be covered in much more depth.

As Steve mentioned, get business cards. Give them out to anyone and everyone. Make sure that you have a working phone number and e-mail on them.

Go to knife events, such as Hammer Ins. This will get your name out in the public. Someone told me a long time ago, if someone is taking pictures see if you can be in a few. They may get posted in journals, Like the ABS journal. Along this same line. If you can, go to knife shows. Maybe first as an attendee. Bring a couple of your knives and have established makers look at them and listen to suggestions. Then when you feel your knives are sellable get a table. This gets YOU and your knives before the eyes of a lot of people. Make sure you are courteous.

If you can have professional pictures taken of your knives. These pictures get into magazines and books. Yes it does cost money, but, I consider the fee a marketing cost. I even have it listed that way on my books.

I know I will think of more, brain tired at the moment. And this is for Johnathan. Some shows like the AKA Show in Little Rock and the Oklahoma Show have special youth tables available at a much reduced cost. An excellent way to start.

There are many other avenues, such as Facebook, Linkedin, Myspace, Constant Contact.

Looking forward to seeing what others have to say.

Brion

Brion Tomberlin

Anvil Top Custom Knives

ABS Mastersmith

 
Posted : 01/04/2012 7:43 pm
Lin Rhea
Posts: 1563
Member
 

I want to emphasize having your work professionally photographed. This has benefits on several levels.

1: Major magazines will be sent copies and contact information to keep on file.

2: When a photo appears in the magazines, your work is then "published".

3: It can save you money that otherwise would be spent on advertisement.

4: You have a ready made portfolio.

Not getting your knives photographed is like riding a tractor. Only the people in your neighborhood will recognize you.

Lin Rhea, ABS Mastersmith

[email="[email protected]"]Email me[/email]

www.rheaknives.com

 
Posted : 02/04/2012 8:09 am
Ed Caffrey
Posts: 749
Prominent Member Master Bladesmith
 

This is a topic that is constantly on the minds of most Makers. The sad truth is that most of us, while being decent knifemakers, are all too often not as good at the "business" aspect of what we do as we'd like to be.

Speaking strictly for myself, I know that the "business" aspect of knifemaking is very often intimidating, and I often feel woefully lacking. <img src=' http://www.americanbladesmith.com/ipboard/public/style_emoticons//smile.gi f' class='bbc_emoticon' alt=':)' /> (but I am constantly trying to improve my "business" skills)

I've become somewhat disenchanted with sending photos into the knife magazines in recent years. There was a time when the only requirement was a quality knife, with excellent photos, and the chances were good that you'd be "published". After sending many photos in, without anything appearing in "print", I decided to take the "bull by the horns" and make some phone calls. Without exception, when I asked the question "What does it take these days to get a photo published in your magazine?" The response was "How much in advertising have you spent with us in the past year?" In other words, it's not about quality, what the trends are, or anything else, but rather about how many advertising dollars you've spent with a particular publication. While I can understand the "you scratch my back, I scratch your's" mentality, it gone way beyond that. Am I the only one who has wondered why certain knife publications run, and re-run articles on specific knives/companies? .... In my mind it has basically equates to nothing more than blackmail.

OK, now that my little rant is over, there's also the fact that fewer and fewer people are subscribing to paper based publications, and more and more are relying on the internet. Personally, I think it's imperative that a knifemaker build and maintain a presence on the internet. Compared to printed advertising, there is no comparison in "bang for the buck". How does one do this? I do it by being as active as possible on as many knife related forums as possible. I also do my very best to keep my website current, and ever changing. The cost in dollars is minimal, but it can eat an enormous amount of time....that's the "trade off".

I gave up on brochures and most printed material beyond business cards long ago. Printed material is very expensive, and is generally outdated almost as soon as the printing is done. I still occasionally get a request for a brochure, but the instances are so rare, when one does come in, I simply print off a copy of my "Ordering information" webpage, add a few printed pics of the type the customer is interested in, and send it off.

Shows: My take is that while we all hope to "sell out" at every show we attend. I view them in a different light....shows are about the "public" meeting a maker face to face, and making a decision as to whether or not that individual's personality warrants them spending their money with a particular individual. That being said, show are exhausting, hard work, if your doing it right. Standing up, greeting everyone, and answering the same question 1000 times with as much enthusiasm and zeal as you did the first time. Presenting yourself in a friendly, yet professional manner is paramount. All too often when I'm at a show, I see makers SITTING behind their table(s), looking like a "duffle bag", with a scowl on their face.....angry with the world because they are not selling knives......would you approach a person like that? While everyone has their own opinions, mine is that knife shows are more about people, and your interaction with them as a Maker, then about being a "salesman".

Some of you may have noticed the "tag Line" that is in my signature block...."Nobody cares what you know....Until they know you care." Being a "salesman" might sell one knife, to one individual, but showing yourself friendly, and that you "care", will sell many knives to the same individual, and will allow that to happen over and over again.

One thing that I discovered by accident was having advertising on my vehicle....while it's certainly not a "flood" of buyers, creating advertising for the topper lid on my truck has paid for itself many times over....very often I've been driving down the highway, and my cell phone rings....with someone who just passed me on the road, saw the back of my truck, and orders a knife. It's also helped "at home" with the same thing occurring when I'm driving around town on errands.

Finally, I think diversification is key...very often we get "locked" into our "knifemaking world", not only from the aspect of what we produce, but also from the standpoint of our target audience. While it's risky, the rewards of stepping outside our comfort zones, will often yield new markets that we may have never realized existed.

Ed Caffrey, ABS MS
"The Montana Bladesmith"
www.CaffreyKnives.net

 
Posted : 02/04/2012 12:49 pm
Posts: 0
New Member Guest
 

I need some advice on the pro photo options. I was a professional photographer for 15 years and am now in design. I have the software, equipment and skills to create photos like those by Ward and Cooper. Are these established knife phtographers the go to guys for the publications or do these phtotographers automatically submit images? I look at the Blade annuals and wonder how all those knives are chosen. Seems that the photographers are all the same. Can someone shed light on this?

 
Posted : 02/04/2012 4:42 pm
Ed Caffrey
Posts: 749
Prominent Member Master Bladesmith
 

Many of the "top end" KNIFE photographers get into the publications on a routine basis. It's because the editors of many publications have come to know that those particular individuals are "tops" within the field, and to expect quality from them....basically name recognition. Taking photos of knives is unlike any other type of photography...but it's not all that difficult once you understand that 99% of it is lighting and background. I taught myself knife photography early in my career, simply because at that time I could not afford to have professionals do it. Ever since I have been taking my own photos. I suppose my "style" looks a lot like Point 7.....because most of the time when I send in one of my photos that gets into print, they credit Point 7 with the photo. <img src=' http://www.americanbladesmith.com/ipboard/public/style_emoticons//smile.gi f' class='bbc_emoticon' alt=':)' /> Guess I should take that as a big compliment! <img src=' http://www.americanbladesmith.com/ipboard/public/style_emoticons//smile.gi f' class='bbc_emoticon' alt=':)' />

Ed Caffrey, ABS MS
"The Montana Bladesmith"
www.CaffreyKnives.net

 
Posted : 02/04/2012 6:11 pm
Jerry Fisk
Posts: 18
Member
 

This is a fun topic.

Marketing or sales at the Shows or show table is a different department for me than marketing my business.

Y'all have had some good ideas seems to me.

I agree with all of yall on the webpage/internet approach of course.

On the brochures. If they want a printed brochure and do not have a computer to look up the sales then I want to pass on them anyway to be honest. As a business I am not going to stock something that is that sells slow such as a brochure. Good idea on the truck Ed. Notice of billing of ones business should be anywhere you can get it done. I always though painting the trailer of an 18 wheeler going down the interstate day after day would sure get some notice. Mucho people would see that.

One of my clients told me awhile back when he goes to a show and the maker is not excited about his work how do they expect him to be.

Good thoughts

Jerry Fisk

Master Smith

 
Posted : 02/04/2012 7:44 pm
Posts: 30
Eminent Member Apprentice Bladesmith
 

I was not sure if this would apply to this topic, but I thought I might ask anyway. My priority is making a quality knife and keeping my customers happy. My second priority is getting paid for my knives. I recently obtained a Square card reader for my iphone. After reading about it, I thought it would be perfect for accepting credit cards from customers without the hassle of having an e-commerce page on my website. I am not trying to promote any specific product, this just happens to be the one I picked out and there are other brands out there. This one is simple and charges 2.75% per charge, which is small enough to be added to the price of the knife without making a big difference to the customer. I want to know if any other knifemakers are using a device like this to accept credit cards and what they think of the service? I am always looking for a cheaper way to do things while maintaining quality.

 
Posted : 02/04/2012 9:18 pm
Jonathan Stanley
Posts: 117
Member
 

Mr. Ed,

Reading some of your post and looking at your gallery of "cool beyond words" knives has led me to some questions about photography.

1. Where do you get those back grounds? I have tried lots of different backgrounds but I haven't been able to come up with a good one.

2. What photo editing software do you use? I have always used Gimp.o2 but I was just curios to know if I could do better.(with new software)

3. What kind of camera do you use? I use a Olympus with 18 mega pixels as an option but just like the photo editing software I was wandering what else there might be out there.

Everyone feel free to comment <img src=' http://www.americanbladesmith.com/ipboard/public/style_emoticons//smile.gi f' class='bbc_emoticon' alt=':)' /> <img src=' http://www.americanbladesmith.com/ipboard/public/style_emoticons//smile.gi f' class='bbc_emoticon' alt=':)' />

Jonathan Stanley

Apprentice Smith

 
Posted : 02/04/2012 9:42 pm
Admin_DJC305
Posts: 1999
Member
 

Dennis

I needed a solution for the ABS to be able to securely accept credit card payments at events such as hammer-ins and Atlanta where we did not have computer access. I did my research and decided on Square and am satisfied with the rate, performance, and security. I also worked with Cindy to switch the ABS hardline telephone to an IPHONE with the same ABS Office number (and a lower monthly rate) and we now use Square with it at ABS events.

For more information, the Square website is My link .

Dan Cassidy
Journeyman Smith
Send an email to Dan

 
Posted : 02/04/2012 9:48 pm
Posts: 30
Eminent Member Apprentice Bladesmith
 

Wow, that's great Dan. Are you using it for your knife sales also? Do you know of any problems anyone has had using this? So far, it appears perfect for knifemakers. I was wondering how other customers responded to it.

 
Posted : 02/04/2012 10:02 pm
Lin Rhea
Posts: 1563
Member
 

Gabriel,

The pro photographers I use will make a CD holding a large resolution photo and send it, along with an actual file card with the post card sized picture of that knife on it with the maker's contact information, to the various major magazines. This makes it convenient for the magazine folks to file and access the photos quickly. Old fashion filing and digital are covered. This system works well for them and the good photographers make it their business to know what the magazines want and give it to them. This service alone makes any money I spend on photography well worth the price.

Lin Rhea, ABS Mastersmith

[email="[email protected]"]Email me[/email]

www.rheaknives.com

 
Posted : 03/04/2012 8:27 am
Ed Caffrey
Posts: 749
Prominent Member Master Bladesmith
 

Dan's post brings up another very important aspect of marketing....sales! If your a Bladesmith/Knifemaker who sells, and you do not accept credit cards, your likely missing out on many sales. For a number of years, I did not accept credit cards, due to the expense involved, the percentages they took, and just the overall hassle. I can't tell you how many phone conversations begin/began with "Do you accept credit cards?"

The past two years I've kept track of credit card sales....over 70% of my annual sales have been on credit cards! It used to be complicated, and you always had to worry about them tacking on fees here and there. If you have a computer or a smart phone, it's now simple. Dan mentioned "Square", and there is also Intuit "Go Payments". Either is super easy to use/keep track of, and the best part is that there are no contracts! After I got out of the contract with my old credit card merchant, I went with Go Payments. So far it's been great. Plus, with a smart phone (I use an Iphone), and the "swiper" they provide for free, you can take a credit card at a show, and have the transaction happen immediately.

One thing that has always concerned many of about taking credit cards are the percentages they take from our sales. At one time I was under the impression that a merchant could not charge a fee for a customer using a credit card, but that's not so. I figured it out locally when I went to buy plates for my truck last Dec....they charge a 4% "processing fee"! Long story short, as long as you call it a "processing fee", "convenience fee", or anything other than a credit card usage fee, it's completely legal. Personally, I choose to apply a "processing fee" to any credit card transaction....which just happens to be exactly what they are charging me. <img src=' http://www.americanbladesmith.com/ipboard/public/style_emoticons//smile.gi f' class='bbc_emoticon' alt=':)' />

Jonathan:

Where do you get those back grounds? I have tried lots of different backgrounds but I haven't been able to come up with a good one.

I found a "frame" shop (where the matte and frame photos/paintings, etc), and purchased various pieces of "scrap" that has a velvet look/feel to it. Color makes all the difference. For some reason, Medium and deep blue backgrounds seem to work best for me. Often times other colors will "bleed" into the knife, making the images look terrible.

What photo editing software do you use?

I actually use several....my favorite is not longer produced.... Microsoft Digital Imaging Suite. I also use Zoner Photo Studio, and Ashampoo Photo Optimizer free. Its not uncommon for me to use all three of those program on the same photo....each one does things the others won't/can't.

What kind of camera do you use?

The only camera(s) I will use for knife photos are Sony. Right now I own/use a 14mp model, but my reason for choosing Sony is that they are one of the only modern cameras that are produced with a true glass lens. Most of the other brands use a plastic lens, which does not produce images that are as sharp and clear as a glass lens. Also, over time, the production process for a plastic lens causes it to become hazy and distorted...sort of a built in obsolescence. I came to understand this when I was using a Minolta camera, which took great photos when it was new, but within about 6 months the images would always come out with a slight "foggy" look to them. I had changed nothing in the process, and sought professional help. After visiting/calling several "professional" photographers, and explaining things, most of them chuckled and told me the model of camera I had before I could tell them! Nearly everyone of them told me what I mentioned about the lens. Since switching to the upper end Sony brand, and ensuring the camera(s) I purchase have glass lenses.....no more issues.

Ed Caffrey, ABS MS
"The Montana Bladesmith"
www.CaffreyKnives.net

 
Posted : 03/04/2012 9:43 am
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